Confidentiality & Privacy Policy
Last Updated: September 10, 2025
Roze Umbra ("we," "us," or "our") is committed to respecting your privacy and complying with applicable data protection and privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy outlines how we collect, use, disclose, and safeguard your personal information.
1. Information We Collect We may collect personal information from you when you use our website or services, including :
-
Personal Identification Information: Name, email address, mailing address, phone number when you fill out a contact form, apply for a grant, purchase a product, or book a service.
-
Payment Information: Credit card details and billing addresses, which are processed by secure third-party payment processors.
-
Grant Application Information: CV, artistic statements, project details, and visual documentation submitted for the Visionary Roze Gift.
-
Technical Data: IP address, browser type, and session information, which may be collected automatically by our servers or through cookies.
2. How We Use Your Information We use the information we collect for the following purposes :
-
To provide and operate our services.
-
To process your transactions and bookings.
-
To review and evaluate grant applications.
-
To communicate with you, including responding to inquiries and sending marketing communications (which you can opt-out of).
-
To improve our website and services.
-
To comply with any applicable laws and regulations.
3. Confidentiality of Grant Applications Information submitted as part of a grant application is considered confidential and will be used solely for the evaluation of the application by the jury and Roze Umbra staff. We will protect this information from unauthorized disclosure. However, if a grant is awarded, some information (such as the artist's name and project title) may be made public for promotional purposes.
4. Data Storage and Security Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. We take commercially acceptable measures to protect your personal information from loss, theft, and unauthorized access.
5. Disclosure to Third Parties We do not sell your personal information. We may disclose your information to third-party service providers who perform services on our behalf, such as payment processing or email delivery. These third parties are obligated to protect your information.
6. International Data Transfers Your information may be stored and processed in countries that do not have the same data protection laws as Canada. When we transfer your information, we will ensure it is protected in accordance with this privacy policy and applicable law.
7. Your Rights In accordance with PIPEDA and other privacy laws, you have the right to :
-
Access: Request access to the personal information we hold about you.
-
Rectification: Request that we correct any inaccurate or incomplete information.
-
Withdraw Consent: Withdraw your consent for the collection and processing of your information at any time.
-
Erasure: Request the deletion of your personal information, subject to legal and contractual restrictions.
To exercise any of these rights, please contact us at rozeumbra@gmail.com.
8. Policy Updates We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.